Teleperformance Hiring Customer Service Executive | Apply now

• Job Title:  Customer Service Executive
• Company:  Teleperformance
• Degree: Graduate/ Undergraduate
• Salary: ₹24,000 – ₹30,000 a month
• Location: Work From Home
• Experience: Min. 1 Years
• Employment Type: Full Time and Day Shift

Join Teleperformance as a Customer Service Executive

Teleperformance(Customer Service Executive), a worldwide leader in outsourced patron enjoy manipulate, is searching out enthusiastic people to sign up for its organization as Customer Service Executives. This function offers an thrilling opportunity to interact with clients, offer extremely good provider, and make contributions to the fulfillment of main producers during numerous industries. If you’ve got extraordinary verbal exchange abilties, a passion for customer pride, and a preference to paintings in a dynamic and worthwhile environment, Teleperformance invitations you to find out this exciting career opportunity.

About Teleperformance:

Teleperformance is a major company of omnichannel patron enjoy manipulate solutions, serving clients in over eighty nations. With a group of people of over 380,000 employees, Teleperformance gives client care, technical manual, profits, and decrease lower back-place of job offerings to a number of the vicinity’s most renowned producers. Committed to turning in excellence, Teleperformance leverages revolutionary generation, business enterprise employer understanding, and a global shipping community to provide seamless, customized purchaser tales that electricity loyalty, income increase, and organization achievement.

Role Overview:

As a Customer Service Executive at Teleperformance, you may be the number one thing of contact for customers, coping with inquiries, resolving issues, and imparting assist all through severa channels, such as mobile telephone, electronic mail, chat, and social media. You will constitute fundamental manufacturers and try to deliver amazing provider, exceeding patron expectations and fostering excellent relationships. With whole education, ongoing guide, and opportunities for profession development, Teleperformance offers a supportive and inclusive paintings surroundings wherein you can thrive and growth professionally.

Key Responsibilities:

1. Customer Interaction: Interact with customers thru cell phone, e-mail, chat, or social media to cope with inquiries, remedy problems, and provide help. Handle pretty a few consumer interactions, which incorporates product inquiries, order processing, billing inquiries, and technical help.
2. Problem Resolution: Customer Service Executive Listen to patron issues, empathize with their scenario, and provide effective answers in a well timed manner. Troubleshoot technical problems, decorate complex issues as desired, and follow as lots as make sure selection and patron pleasure.
3. Product Knowledge: Customer Service Executive Develop a deep facts of client products, services, and techniques to provide accurate data and steering to clients. Stay knowledgeable approximately product updates, promotions, and rules to supply an great client enjoy.
4. Quality Assurance: Customer Service Executive Adhere to installation first-rate necessities, organization degrees, and common overall overall performance metrics to make certain continuously top notch enterprise delivery. Follow installed techniques, guidelines, and protocols to keep compliance and meet purchaser expectancies.
5. Team Collaboration: Customer Service Executive Collaborate with group human beings, supervisors, and distinctive departments to percent facts, first-rate practices, and insights. Work collectively to obtain institution desires, treatment problems, and continuously decorate strategies and performance.

Qualifications:

• Higher Secondary(12th Pass) (Preferred)
• Excellent communique abilities, both verbal and written.
• Strong interpersonal skills and client-centric thoughts-set.
• Ability to multitask, prioritize obligations, and art work in a short-paced environment.
• Basic laptop abilities and data in the utilization of customer service software utility.
• Willingness to artwork flexible hours, which encompass evenings, weekends, and holidays.

Join Teleperformance Today:

If you are passionate about customer service and organized to embark on a worthwhile career adventure, Teleperformance offers an exciting opportunity to make a effective effect and develop professionally. Apply now to sign up for Teleperformance as a Customer Service Executive and be a part of a worldwide group dedicated to turning in outstanding patron memories. Join us in our task to pleasure clients, stress employer success, and create lasting price for our customers.

Click here to Apply now